Shipping

When purchasing a Cate & Nelson watch - standard shipping is included.

All orders are fulfilled from our warehouse in Sweden. Swedish orders are shipped by Postnord and international orders are shipped by UPS. We ship to all countries that UPS serve. We process all orders within 1-2 days and orders should be delivered within 2 to 4 business days following order confirmation. When the product is packed and shipped, you will receive a tracking number by e-mail. Swedish orders are tracked at the Postnord website and international orders are tracked at the UPS website. If you have not received a tracking number after a couple of days - please reach out to us and we will assist you right away.

 

Returns

We accept returns that we receive within 30 days from the ship date. Please use the contact form and we will be happy to assist you. All products must be in original condition in its original packaging. Please note that Cate & Nelson are not responsible for any products that are lost during the return shipping.